Frequently Asked Questions

Why is Choosing the Right Auctioneer is Important?
A top notch bid caller is a very important key element towards involving the crowd and getting and then keeping the momentum going. The auctioneer needs to be enthusiastic and be able to energize the bidding public. Settle only for the best. You’ve made the move to sell and with that you’re most likely selling a lifetime. You cannot afford to sacrifice. Remember hiring a top notch professional doesn’t cost, it pays. We think our Auctioneer’s at Spring Valley Sales Co. are some of the best. 😉

How do I choose between an online or live auction?
The choice is yours, but we’re happy to help you decide! During our initial meeting we will discuss your goals and recommend the option—online or live—that we feel will best meet your needs and deliver the best results.

What Is Involved In A Live Sale?
There’s nothing quite like a live auction. We strive to make bidding and buying live enjoyable and easy! Here are a few notes for those unfamiliar with bidding live on-site.
Bidding – Bids are typically placed with an apparent wave of the bidders hand or bidding number, or nod of the head. Our auctioneers pick up on bidding tendencies as we become more familiar with each individuals bidding style. We give every effort as auctioneers to be clear and concise as to what the asking bid is, and where the bid is currently being held.
Absentee Bidding – Absentee bidding for live auctions can be placed by calling our office before the sale begins. We are able to accept offers on items for auction, but cannot guarantee phone availability as the live auction is taking place. There are no absentee bidding options for online-only sales. We understand that this can be an inconvenience to those unfamiliar or unable to bid online. We ask that buyers try and get help placing bids from a trusted family member or friend.

How Does An Online Auction Work?
SV Sales Co. is offering online bidding through HiBid for our auctions!
Find the auction you’re interested in; click on it. You will be led to HiBid to register to bid online or to view the catalog for the upcoming auction. You will need to create a unique username and password, and use that each time to bid online. We have included a video on how to do this; if you need some extra help.
Please note: You will need to be logged in to HiBid to place a bid on the Auction.

If I Make A Purchase When Do I Have To Remove?
Buyers retain ownership and responsibility of all items the moment the auctioneer says “sold.” SV Sales Co. cannot be held responsible for lost, stolen, or broken items once they are sold. We will make all attempts to help out if a situation arises. SV Sales Co. has a zero tolerance policy for individuals who attempt to manipulate goods or break the law and reserve the right to remove offenders from the premises.
Removal time for items may vary depending on the type of asset being sold.
Live Auctions: Same day removal.
Live Equipment and machinery auctions: Items must be removed from property no later than 3 days post auction day.
Online Sale: Items must be picked up during the pick-up times listed in the ‘Terms’ on the Online Sale.

What amenities are included at your facility?
Our facility offers the following amenities for your convenience:
Handicap Accessibility: The building is fully accessible.
Restrooms: Clean and accessible restroom is available on-site for all customers.
Parking: On-site parking is available.
Food Available for Purchase: A selection of food and beverages is available for purchase on-site.
Bring a Chair (Or Borrow One Of Ours).
Feel free to bring your own chair, or you can borrow one of ours. One of our auction rings is set-up with a large screen nearby, so customers can comfortably view the action from a distance.

Do you offer hauling services?
Yes. we provide comprehensive hauling services for your entire home move-out.
Our full-service offerings include:
Packing
Loading and Transportation
Sorting for Optimal Sale-ability
Preparing Your Home for Sale (cleaning, professional photography, and staging)
Expert Assistance from a Professional Realtor with Proven Results
In addition to moving and preparing your items, our experienced Realtor will help guide you through the entire selling process, ensuring your property is marketed effectively and sold for the best possible price.

Do you offer Estate Services?
Yes. Spring Valley Sales specializes in personal and real property estate liquidation. Whether you’re downsizing or managing the estate of a loved one, Spring Valley Sales Co. is the trusted partner you want by your side.
We provide a full range of services, including:
Packing, Loading, and Transportation of personal property
Preparing Your Home for Sale (cleaning, professional photography, and staging if needed)
Expert Guidance from Experienced Realtors throughout the entire selling process
Our Realtors will ensure your property is marketed effectively and sold for the best possible price. Many of our clients appreciate working with one trusted business to handle everything from start to finish. This streamlined approach saves you time, reduces stress, and ensures all details are managed efficiently. Our goal is to simplify the entire process, allowing you to focus on what matters most while we take care of the rest. Whether you’re navigating a move or managing an estate, we’re here to make the experience as smooth and hassle-free as possible.

Why Should We Choose Spring Valley Sales Co.?
We are always striving to be the best; working to be the most qualified and prepared for business success- we are aware of the need for continuing education and advancing our expertise in the profession. This, plus always being aware of the latest cutting edge technology that’s available to us as professional Auctioneers and Realtors, will all be a huge benefit to you as a Seller and/or Buyer.

If you have any questions, please contact us today.